About us

About us

Hangzhou Seaboat Trading Co., Ltd.

Hangzhou Seaboat Trading Co., Ltd. specializes in global exports of pet supplies. We closely track worldwide pet consumption trends and iterate our products based on pet behaviors and human-pet interaction demands. We deliver differentiated pet goods to help clients build competitive edges in their local markets.

Our core product lines cover smart pet products, pet outdoor gear and senior pet care supplies. Our team provides full support including product development, strict quality inspection and global shipping for both wholesale and custom orders.

With traceable quality management systems in place, we guarantee all products comply with strict quality standards and satisfy the evolving demands of pets and their owners. Upholding our core values of professionalism, safety, innovation and efficiency, we strive to be a trusted long-term partner for pet brands across the globe.

Precision manufacturing you can trust

We implement strict quality control from raw materials to finished goods. Each pet product—whether smart devices, outdoor gear, or ramps—undergoes comprehensive durability and safety testing. Our ISO-certified facilities ensure consistent standards, giving you reliable products that minimize returns and strengthen your brand reputation.

Reliable logistics that keep your business moving

With an efficient logistics network and strategic warehouse partnerships, we ensure timely shipments worldwide. Real-time tracking and consolidated shipping options reduce your freight costs. Our team proactively manages customs documentation, so your orders clear smoothly and arrive on schedule, every single time.

Deep industry expertise at your service

With years of focused experience in the pet supplies industry, our team understands global market trends and regulatory requirements. We offer expert guidance on product selection, packaging customization, and market compliance. Count on us as your knowledgeable partner who simplifies complexity and drives your business growth.

Reviews of Our Customers

FAQs

Are your pet products safe for cats and dogs?

All our pet supplies go through strict screening. Food, toys and grooming products adopt pet‑safe materials, free of harmful substances, to protect the health of your pets.

How long will my order take to arrive?

Orders will be packed and dispatched quickly after confirmation. Delivery time varies according to your location, most orders can be delivered within several working days.

Can I return or exchange pet goods?

Unopened, unused products can apply for return and exchange within the valid period. Food items cannot be returned for hygiene reasons. Please contact our customer team for detailed process.

Do you provide pet‑care consultation service?

Yes. Our professional team offers advice on feeding, grooming and daily pet care. Feel free to reach out if you have any questions about your furry friends.

How to choose suitable food for my pet?

You can select products according to pet’s age, breed and physical condition. If you feel confused, contact our experts for personalized recommendations.

Do you sell products for small pets such as rabbits and hamsters?

Yes. We offer a full range of supplies for dogs, cats, rabbits, hamsters and other small pets. You can find cages, food, bedding and daily accessories for different kinds of companion animals.

Is there any discount for bulk purchase?

Bulk‑order discounts are available for shop owners and large‑volume buyers. Please get in touch with our customer service team to get exclusive quotation and more details.

Will the toys easily break and cause injury to pets?

We pick durable, bite‑resistant pet toys. While no toy is completely indestructible, we suggest supervising your pet during play and replacing damaged toys timely to avoid accidental swallowing.

Can I modify or cancel my order after payment?

Order modification or cancellation is allowed only before goods are shipped. Once the parcel has been dispatched, changes cannot be made. Please contact support as soon as possible if you need adjustments.

How should I store pet food properly?

Keep pet food sealed and store it in cool, dry and ventilated places, away from direct sunlight. Please pay attention to the shelf‑life and finish it within the recommended period after opening.